Every item purchased plants one tree!
*Free UPS Ground shipping on orders over $100! (continental USA only)
We accept VISA / MASTERCARD / AMEX
***With the recent rise in spot silver prices (up 67%) from $9 to $15 per ounce, we are forced to adjust our pricing accordingly due to economic changes. We apologize for any confusion this may have caused.***
Returns and Exchanges:
We want you to be happy with your purchase! If you are not satisfied with your purchase, you may RETURN or EXCHANGE your purchased sterling silver item within 30 days of your purchase.
To exchange, just send US $9.95 for postage (US $30.00 for overseas addresses) with the indication of what you want in exchange.
For returns and exchanges, please send item boxed to:
Tina Tang Studio
49 Greenwich Avenue
New York, NY 10014
Shipping Policy:
All UPS orders will be shipped within 3 days of your order unless we contact you otherwise.
Custom orders (custom lengths or any other special order) may take up to 3 weeks to create. We wrap, box and ship UPS Ground (unless you indicate otherwise). UPS will only deliver to a street address; thus, if you submit a PO box as your shipping addres, we will ship your order via US Postal Insured Mail instead of via UPS.
All UPS Next Day Orders will be shipped out by the day after we receive the order unless we notify you otherwise.
All orders received on Saturday or Sunday will be shipped out on Monday, unless there is a holiday in which UPS is closed.
For all continental US orders under 2 pounds, UPS ground shipping/handling is $9.95 per address (not including insurance).
Custom and Special orders:
We enjoy custom requests. If you have a special need, please do not hesitate to contact us in the studio, 212-645-6890.
Item descriptions:
We strive to describe, image, and represent each piece offered in an accurate manner. Be aware that due to variations in monitors and how different browsers and systems handle data, the color of a piece can only be approximated. No two items are exactly the same and sometime the sterling silver Bali beads used may vary. If you desire your style to look exactly like that in the online catalog, please tell us at the time of the order.
